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Opinion

Thankful to whom and for what?

Editorials and columns

Among my growing list of improper uses of the English language is the response I get when telling a restaurant server or anyone else "thank you." The usual response has been for as long as I remember, "you're welcome." For the young, especially, it has become "no problem." Why would thanking ...

How to remain grounded and thankful amid the chaos

Editorials and columns

In a year marked by political vitriol in seemingly every conversation, a relentless scourge of political violence, and the highest-profile political assassination since 1968, Thanksgiving arrives just in time. Truthfully, it always does. And it always reminds us that long before Americans were ...

The zen of Thanksgiving

Editorials and columns

Thanksgiving is the most American of holidays. But there is something almost un-American about it. It is a day opposed to striving, to getting more. We stop adding up the numbers in our accounts. We freeze in place to give thanks for whatever is there. Today's big issue is "affordability." But ...

Don’t fall into communication traps

Editorials and columns

Communication is the number one topic my clients identify as a problem area in their organizations. For the ones who don’t self-identify communication as a problem, when we dig in to improving their culture, we nearly always find that communication is one area they could work on to make ...

The tariffs aren’t helping

Editorials and columns

Ronald Reagan famously said that the most frightening words in the English language are: "I'm from the government, and I'm here to help." U.S. manufacturers must know exactly what the Gipper meant. Donald Trump is a whole-heartedly pro-manufacturing president, and he's definitely here to ...