All Access of the Alpena News
The newspaper offers the most comprehensive daily report of news and information about the communities we serve. Through the newspaper and various digital platforms readers can access the complete newspaper anytime and anyplace.
The newspaper is available at single-copy locations throughout the area. You can save money and enjoy the convenience of home delivery by subscribing to the newspaper with any of our money-saving subscription offers. With a subscription you get the convenience of home delivery and the added value of being able to enjoy both the newspaper as well as the website and several digital versions of the newspaper. We even offer a digital-only subscription for those living outside our home delivery area.
Set up an account
After establishing an All Access account by either validating your print subscription or purchasing a digital-only subscription you can access all stories from Alpena News on either your smart phone or tablet devices. Use the links below to download the correct apps and then log in with the same email address and password that you use to access the newspaper online. Establish your account using the links at right.
All Access Frequently Asked Questions
What are the digital options?
How do I access the digital version of the newspaper?
Current subscribers to the newspaper can enjoy full access to both the digital version and the website.
You can access the digital version of the newspaper by either using a web browser or by downloading Alpena News All Access app from your app store. The app will display the newspaper optimized for your device. A tablet, such as an iPad works best, but you also can access it on an iPhone and other smaller devices.
How do I get access to the digital version?
Access is easy. The first step is to verify you are a subscriber.
Simply follow the instructions at the bottom of any story on our website, on either a computer or mobile device. As part of the verification process you will enter your email address and pick a password. You use the address and the password to log in and gain access to thousands of stories on the web and on your mobile devices.
If you are not a subscriber, you can quickly sign up for a digital subscription for as little as 40 cents a day. Digital subscribers enjoy full access to more than 100,000 stories on the website as well as the current edition of the newspaper that is available on the All Access app. Simply follow the directions to sign up online and start enjoying Alpena NewsVerify you are a subscriber, or ...
How do I add the digital access account to an existing newspaper home delivery subscription?
If you are a current newspaper home delivery subscriber there is no need to add an additional subscription, your access is included with your newspaper. When reading any story on the www.thealpenanews.com, simply click on the "Are you a print subscriber?" link and fill out the form. You will be able to access all of the newspaper digital content which includes the website, the digital edition as well as the All Access applications for smart phones and tablets.
I've read the website for years, why are you charging for it now?
Portions of Alpena News have been available on the web without cost; however, readers have never gotten the entire paper. The all access edition offers you the entire newspaper, every word, every ad, delivered to you regardless of where you are. The digital edition will allow us to continue to provide you with the most comprehensive report on Alpena available anywhere.
When will each day's newspaper be available?
The digital version of the newspaper becomes available around the same time the newspaper does, which means you can enjoy it with your morning coffee regardless of where you are.
How long will it take to download the newspaper to my tablet or smart phone?
The tablet edition is optimized to download very quickly. Depending on the speed of your WiFi connection, you should be able to be relaxing with your newspaper in around a minute.
I'll just get my news about Alpena elsewhere
Alpena News as well as other professional media outlets employ professional journalists to gather the information you want to learn about as well as the information you need to know about. Facebook and Twitter may give you your friend's opinion on an issue but normally will fail to give you a fair and objective view of the big picture.
How do I sign up for my account?
Sign up is easy, simply click on the digital access link or follow the links at the bottom of any story. Once you have set up your account you can enjoy digital access to Alpena News anytime, anywhere on a computer, tablet or smart phone using the same login and password.
How can two of us in the same house read Alpena News online?
Just as two people in your home can share the printed newspaper, you also can share the digital version with the rest of your household.
If I am on vacation, can I still read the digital version of Alpena News?
Yes, simply log in as you would from your home. You can now read your Alpena News from anyplace in the world.
I'm a digital subscriber, can I add a print subscription to my account?
Certainly, just give us a call at 989-354-3111 and we take care of converting your Alpena News subscription to include print and digital versions.
What is MediaPass?
MediaPass is the subscription technology company that is used by Alpena News for digital subscriptions.
Are the subscriptions recurring?
Yes. All of MediaPass' subscriptions auto-renew to the term you selected. If you wish to cancel the auto-renewal, contact MediaPass support at email@example.com and please indicate the email address you used to sign up. You also contact them by phone at 866-787-7665. Their hours of operation are Monday through Friday, 9 a.m.- 5 p.m. PST.
Will I receive an email confirming my subscription?
Yes. All subscribers are sent an email from our notification email address thanking you for and confirming your subscription. Please make sure to check your inbox for the confirmation. If you do not see it, please check your spam folder.
How do I pay for my subscription?
Subscribers are given the option to subscribe via Credit Card or PayPal. If you pay by PayPal, you still may be asked to give credit card information. This is just in case you do not have the funds available in your account. Currently, subscriptions are in USD (more currencies coming soon) and all countries have the ability to subscribe.
How will my subscription show up on my billing statement?
Your billing statement will show a charge from MediaPass and often times not the website you registered to. There are some exceptions where individual sites do show up on your credit card bill however. Should you have any questions about the charge, MediaPass' contact information is given on the statement.
Do I need to log in every time I visit www.thealpenanews.com?
www.thealpenanews.com has been built with a smart feature that remembers your assigned IP address for each of your devices on the web server. Once you have logged in, you will stay online as long as your device is connected to the same Internet connection.
For example, if you log in on your laptop at home and then wish to access your account on your laptop at work, you may be prompted to sign in again. If you have multiple devices you would like to use to access your account, simply log in on each device when prompted.
What if I forget my username?
Your username is the email address with which you created the account. You shouldn't be asked to re-sign in to your account every time unless you often use different browsers or devices. If you're prompted to re-sign into your account, go to where it asks, "Already a Member? Sign in below," and use the same email and password combination you used to register.
What if I forget my password?
We do not keep passwords on file to ensure your privacy. If you've forgotten your password, there's an option below the sign-in area to request a new one. Please make sure to check both your inbox AND spam folder for the new password. If you're still having trouble signing into your account, please contact MediaPass customer support at 866-787-7665, option 1 or firstname.lastname@example.org.
How do I renew/cancel my subscription?
Your digital access subscription automatically will renew until you choose to cancel it. You will receive an email from MediaPass several days before your renewal date. If you no longer wish to have a digital access account, contact MediaPass customer support at 866-787-7665, option 1, or email@example.com to cancel. Hours of operation are Monday through Friday, 9 a.m.- 5: p.m. PST.
Can MediaPass issue refunds?
All of MediaPass' sales are final and they do not issue refunds due to the nature of our website's content. If they do issue a refund, it's usually a partial refund as they have to at least charge for a one month's subscription. If there is evidence of a fraudulent charge, a full refund will be issued immediately.
I have a new credit card number. How can I update my account information?
If you have a digital-only subscription, by contacting MediaPass customer support at 866-787-7665, option 1, or firstname.lastname@example.org to cancel. Hours of operation are Monday through Friday, 9 a.m.- 5: p.m. PST.
Please provide your telephone number so a MediaPass representative can call you back. We will provide a link here when it becomes available. If you have a bundled Alpena News print and digital subscription you can contact us at 989-354-3111.
How will the charges be billed to my credit card?
The total cost of your digital subscription will be billed when you place your order. Monthly costs are displayed for illustrative purposes. For your convenience, the entire amount will be charged to your credit card in the first month.